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waynesworld
Ok, I have read the instructions and just want to clarify what I need to do.

DH has two medical collection accounts showing on his credit reports.

One is a paid account that was paid back in 2004.

The other is an open account from 2008 - amount due $175. That account is our deductible amount for one of our children's ER visit. I had disputed with the hospital about the validity of the debt due to medical misdiagnosis - they still sent it to collections - then we submitted the same documented to the CA - they said they would investigate and get back to us if we still needed to pay - they never did, but went ahead and sent the information to the credit bureaus.

For both accounts do I send the initial PreHippa letter? These are the only derogatory items on his credit report and is killing his credit score!!!

TIA!!!
r2-d2
Make sure the DH Opts out FIRST:
http://whychat.5u.com/OPTOUTINST.HTML

Attempt to delete any old addresses if possible (if they don't delete, you can still continue to the next step)

THEN send the pre-HIPAA letter:
http://whychat.5u.com/hipaadisp.html

Follow all of the directions, even the strange stuff like teal font and such.

The pre-HIPAA letter should be sent Certified Mail (CM) but WITHOUT the return receipt request (CMRR).

If the accounts are not deleted with the pre-HIPAA letter, then post back in THIS thread, please don't create a new one.
waynesworld
QUOTE (r2-d2 @ Nov 11 2009, 04:55 PM) *
Make sure the DH Opts out FIRST:
http://whychat.5u.com/OPTOUTINST.HTML

Attempt to delete any old addresses if possible (if they don't delete, you can still continue to the next step)

THEN send the pre-HIPAA letter:
http://whychat.5u.com/hipaadisp.html

Follow all of the directions, even the strange stuff like teal font and such.

The pre-HIPAA letter should be sent Certified Mail (CM) but WITHOUT the return receipt request (CMRR).

If the accounts are not deleted with the pre-HIPAA letter, then post back in THIS thread, please don't create a new one.


OPTed out previously.....(may 09)

No old addresses listed.

Moving on to the Pre-Hippa letter, following all directions.

Thanks. Will come back to this thread.
waynesworld
HOLY MOLY!!!!

biggrin.gif

I sent out the 5 letters last week. Today in the mail we got a response from TransUnion.

BOTH Accounts have been DELETED from the credit report!!!!!!!!!!!! They only bad items on the TU report are gone!!!!

WOW!!!!!!!!!!!!!!!

Waiting on responses now from the three other letters - 2 to Experian and 1 to Equifax.

Thanks!!!
waynesworld
QUOTE (waynesworld @ Nov 19 2009, 01:32 PM) *
Waiting on responses now from the three other letters - 2 to Experian and 1 to Equifax.

Thanks!!!


Experian's response to the Pre-Hippa letter sent per instructions and personalized stationary with purple italicized ink and handwritten envelope:

"We received a suspicious request your personal credit information that we have determined was not sent by you. This could be deemed as deceptive or fraudulent use of your information. We have not taken any action on this request. Any future requests made in this manner will not be processed and will not receive a reponse. Suspicious requests are taken seriously and reviewed by Experian security personnel who will report deceptive activity, including copies of letters deemed as suspicious, to law enforcement officials and to state or federal regulatory agencies."

They want me to call and report and inaccurate information.

What is my next step? Do I resend the Pre-Hippa letters to them? How did they determine it was fraudulent if it was in fact sent by us?

TIA!
bonbonXO
EXP thinks you are a CRO, credit repair organization.
Resend the Hipaa dispute
http://whychat.5u.com/hipaadisp.html

Follow all of the directions, even the strange stuff like teal font and such.
The pre-HIPAA letter should be sent Certified Mail (CM) but WITHOUT the return receipt request
(RR).
This time include a copy of DH drivers license, copy of SS card and a copy of a current utility bill.
waynesworld
QUOTE (bonbonXO @ Dec 7 2009, 07:58 PM) *
EXP thinks you are a CRO, credit repair organization.
Resend the Hipaa dispute
http://whychat.5u.com/hipaadisp.html

Follow all of the directions, even the strange stuff like teal font and such.
The pre-HIPAA letter should be sent Certified Mail (CM) but WITHOUT the return receipt request
(RR).
This time include a copy of DH drivers license, copy of SS card and a copy of a current utility bill.


Thank you! Will take care of that on Monday.
waynesworld
FInally received a response from CSC (sent to equifax) today.

They state that "the disputed item is not reporting on your CSC credit services credit file," however it is right there on page 8 of the report they sent us and it shows that "consumer disputes this account information.

Now what to do I do with that??? scratching my head....

waynesworld
As a followup to my post: On the inital letter, the whole account number was not listed.

On the original report I received, the account number was shown as (example) 765xxxx and that is how I addressed it in the letter.

On this report received today, the account number is shown in full. Should I resend prehippa with the full account number on it?
bonbonXO
QUOTE (waynesworld @ Dec 21 2009, 02:12 PM) *
FInally received a response from CSC (sent to equifax) today.

They state that "the disputed item is not reporting on your CSC credit services credit file," however it is right there on page 8 of the report they sent us and it shows that "consumer disputes this account information.

Now what to do I do with that??? scratching my head....
The CRAs are just not making this easy on you are they?
I would resend your original dispute, don't worry about the account number along with a copy from your CR that CSC just sent you with the account circled in red. If you have a monitoring service check, the account may have been deleted or if you can check through the "back door" to see if it is reporting or not. It is possible that the account was deleted and you were sent a report that is a few days old.
waynesworld
QUOTE (bonbonXO @ Dec 21 2009, 05:09 PM) *
The CRAs are just not making this easy on you are they?
I would resend your original dispute, don't worry about the account number along with a copy from your CR that CSC just sent you with the account circled in red. If you have a monitoring service check, the account may have been deleted or if you can check through the "back door" to see if it is reporting or not. It is possible that the account was deleted and you were sent a report that is a few days old.



No, they aren't are they!!!!

Ok, I will resend the prehippa to CSC with the copy of the report they sent me with the item in question circled in red.

I don't understand how they could possibly tell us it's not on the report and then send a copy of the report clearly showing the account!!!

What a pita......wish certified mail was cheaper!!! smile.gif

Thanks again!
waynesworld
Okay, today's update!!

Received a response from CSC (equifax) regarding the prehipaa letter.....They say:

"The medical collection account reported to CSC do not meet the definition of "medical information" as the term is defined in Section 603 1 of the FCRA."

It does not indicated that they have validated the debt in anyway. The reporting date on the account was updated to 1/22/2010. We did receive a phone call from the collection agency several weeks ago. Of course, no information was discussed on the phone and all communication was asked for in writing.

Experian has still not responded to the remail sent out in December.

bonbonXO
Do you know when Exp received your dispute?
waynesworld
QUOTE (bonbonXO @ Jan 30 2010, 05:54 PM) *
Do you know when Exp received your dispute?


Certified mail receipt check shows delivery on December 17, 2009 for both letters to Experian.
waynesworld
bumping up
bonbonXO
http://whychat.5u.com/hipaaftccomp.html
File a complaint against EXP, failure to investigate (2) properly disputed unknown medical collections, with proof of ID make sure you say both account were deleted from TU.
You have to print out the complaint with the FTC, before you submit and them mail it to the CRA, CMRR
waynesworld
QUOTE (bonbonXO @ Feb 3 2010, 04:15 PM) *
http://whychat.5u.com/hipaaftccomp.html
File a complaint against EXP, failure to investigate (2) properly disputed unknown medical collections, with proof of ID make sure you say both account were deleted from TU.
You have to print out the complaint with the FTC, before you submit and them mail it to the CRA, CMRR


Ok, FTC compliant filed and sent to Experian, CMRR and was received by Experian on Feburary 17th, we have the green card.

Last week, DH got a call from the collection agency. He did not speak with them other than to say please submit all information in writing.

Today in the mail we got a response from Experian that says:

"If you question the results of our investigation, then you may want to contact the data furnisher directly. Please refer to your original personal credit report for the business name, address and phone number (if available) of the source that verified the information."

This is the first correspondence received from experian since we sent the proof of identity information back in December.

What do we do now? How long before we hear about the FTC compliant that was filed?
Why Chat
QUOTE (waynesworld @ Feb 25 2010, 09:07 PM) *
QUOTE (bonbonXO @ Feb 3 2010, 04:15 PM) *
http://whychat.5u.com/hipaaftccomp.html
File a complaint against EXP, failure to investigate (2) properly disputed unknown medical collections, with proof of ID make sure you say both account were deleted from TU.
You have to print out the complaint with the FTC, before you submit and them mail it to the CRA, CMRR


Ok, FTC compliant filed and sent to Experian, CMRR and was received by Experian on Feburary 17th, we have the green card.

Last week, DH got a call from the collection agency. He did not speak with them other than to say please submit all information in writing.

Today in the mail we got a response from Experian that says:

"If you question the results of our investigation, then you may want to contact the data furnisher directly. Please refer to your original personal credit report for the business name, address and phone number (if available) of the source that verified the information."

This is the first correspondence received from experian since we sent the proof of identity information back in December.

What do we do now? How long before we hear about the FTC compliant that was filed?
Did you send a follow up letter to Ex with a copy of the filed complaint??

I suggest you send the reporting CA for the account showing as having a balance due the medical DV;
http://whychat.5u.com/ltrcavalhipaa.html

and send the reporting CA for the account showing as "paid" this;
http://whychat.5u.com/ltrcavalhipaa.html#PAID

Follow the directions and send separate letters to each CA for each CRA they are still reporting to. You can put all letters in one CMRR envelope to each CA.

Once you receive the green card, send each CRA the follow up letter ( this is the reason you need separate letters)
http://whychat.5u.com/ltrcavalhipaa.html#DISPUTE
waynesworld
[b]Did you send a follow up letter to Ex with a copy of the filed complaint??[/color]
[/quote][/b]

I suggest you send the reporting CA for the account showing as having a balance due the medical DV;
http://whychat.5u.com/ltrcavalhipaa.html

and send the reporting CA for the account showing as "paid" this;
http://whychat.5u.com/ltrcavalhipaa.html#PAID

Follow the directions and send separate letters to each CA for each CRA they are still reporting to. You can put all letters in one CMRR envelope to each CA.

Once you receive the green card, send each CRA the follow up letter ( this is the reason you need separate letters)
http://whychat.5u.com/ltrcavalhipaa.html#DISPUTE
[/quote]



Yes, we sent Experian the follow up letter with the copy of the filed complaint - and we received the RR back showing a delivery date of February 17th.



Shall I proceed with the instructions as above....?
Why Chat
QUOTE (waynesworld @ Feb 26 2010, 12:55 AM) *
QUOTE
Did you send a follow up letter to Ex with a copy of the filed complaint??


I suggest you send the reporting CA for the account showing as having a balance due the medical DV;
http://whychat.5u.com/ltrcavalhipaa.html

and send the reporting CA for the account showing as "paid" this;
http://whychat.5u.com/ltrcavalhipaa.html#PAID

Follow the directions and send separate letters to each CA for each CRA they are still reporting to. You can put all letters in one CMRR envelope to each CA.

Once you receive the green card, send each CRA the follow up letter ( this is the reason you need separate letters)
http://whychat.5u.com/ltrcavalhipaa.html#DISPUTE


Yes, we sent Experian the follow up letter with the copy of the filed complaint - and we received the RR back showing a delivery date of February 17th.


Shall I proceed with the instructions as above....?

No, wait for the response (by March17) from Ex.

Is Ex the ONLY CRA still reporting??
waynesworld
[/quote]
No, wait for the response (by March17) from Ex.

Is Ex the ONLY CRA still reporting??
[/quote]


Experian responded on February 22nd with this response (from the February 17th letter which was the copy of the FTC complaint with the other paperwork as instructed):

"If you question the results of our investigation, then you may want to contact the data furnisher directly. Please refer to your original personal credit report for the business name, address and phone number (if available) of the source that verified the information."

They have not provided any results of their investigation as yet. Just this one sheet with the above statement. When I pull up an updated Experian report, the paid account is gone and the unpaid one shows a new reporting date.
------------------------------------------------------------------------------------------

Equifax stated this on January 22nd (posted above):

Received a response from CSC (equifax) regarding the prehipaa letter.....They say:

"The medical collection account reported to CSC do not meet the definition of "medical information" as the term is defined in Section 603 1 of the FCRA."

Only the unpaid account is showing on Equifax. (only one that ever did show up on Equifax)

It does not indicate that they have validated the debt in anyway. The reporting date on the account was updated to 1/22/2010. We did receive a phone call from the collection agency several weeks ago. Of course, no information was discussed on the phone and all communication was asked for in writing.
-------------------------------------------------------------------------------------------

Transunion deleted both accounts.

Hope that clarifies things.
Why Chat
QUOTE (waynesworld @ Feb 26 2010, 05:53 PM) *
QUOTE

No, wait for the response (by March17) from Ex.

Is Ex the ONLY CRA still reporting??



Experian responded on February 22nd with this response (from the February 17th letter which was the copy of the FTC complaint with the other paperwork as instructed):

"If you question the results of our investigation, then you may want to contact the data furnisher directly. Please refer to your original personal credit report for the business name, address and phone number (if available) of the source that verified the information."

They have not provided any results of their investigation as yet. Just this one sheet with the above statement. When I pull up an updated Experian report, the paid account is gone and the unpaid one shows a new reporting date.
------------------------------------------------------------------------------------------

Equifax stated this on January 22nd (posted above):

Received a response from CSC (equifax) regarding the prehipaa letter.....They say:

"The medical collection account reported to CSC do not meet the definition of "medical information" as the term is defined in Section 603 1 of the FCRA."

Only the unpaid account is showing on Equifax. (only one that ever did show up on Equifax)

It does not indicate that they have validated the debt in anyway. The reporting date on the account was updated to 1/22/2010. We did receive a phone call from the collection agency several weeks ago. Of course, no information was discussed on the phone and all communication was asked for in writing.
-------------------------------------------------------------------------------------------

Transunion deleted both accounts.

Hope that clarifies things.

Send 2 letters to the reporting CA one for Eq and one for Ex, do it NOW

I suggest you send the reporting CA for the account showing as having a balance due the medical DV;
http://whychat.5u.com/ltrcavalhipaa.html


Follow the directions and send separate letters to each CA for each CRA they are still reporting to. You can put all letters in one CMRR envelope to each CA.

Once you receive the green card, send each CRA the follow up letter ( this is the reason you need separate letters)
http://whychat.5u.com/ltrcavalhipaa.html#DISPUTE
waynesworld
Send 2 letters to the reporting CA one for Eq and one for Ex, do it NOW

I suggest you send the reporting CA for the account showing as having a balance due the medical DV;
http://whychat.5u.com/ltrcavalhipaa.html


Follow the directions and send separate letters to each CA for each CRA they are still reporting to. You can put all letters in one CMRR envelope to each CA.

Once you receive the green card, send each CRA the follow up letter ( this is the reason you need separate letters)
http://whychat.5u.com/ltrcavalhipaa.html#DISPUTE


--------------------------------------------------------------------------------------------

Ok, Medical DV letters ready to go out - addressed to the one collection agency with two letters, one for Equifax and one for Experian to be mailed CMRR. (just one account showing on both report for both with same CA).

Will send out the follow up letters to the CRA when the green card is received back.
waynesworld
Today in the mail, I received a response from Experian dated 2/24/10 stating that the disputed medical account has been verified and will remain on the account. Only took two HIPAA letters and a FTC complaint to get a response.


waynesworld
Green card received today from CA - followup letters to be sent out to CRA's today. Do I send a copy of the letter sent to the CA with each followup letter?

Thanks, will let you know what the next responses are.
Why Chat
QUOTE (waynesworld @ Mar 5 2010, 02:37 PM) *
Green card received today from CA - followup letters to be sent out to CRA's today. Do I send a copy of the letter sent to the CA with each followup letter? YES, that was the reason for the individual letters

Thanks, will let you know what the next responses are.

waynesworld
I received a response from the collection agency today and it says:

"Be advised that ****(the CA) has requested the deletion of the account placed by ****(the dr) account number xxxxxx from your credit. If you have any further questions, please feel free to contact me."

At the bottom of the letter, it states that "This is an attempt to collect a debt, any information obtained will be used for that purpose."

The other letters were sent to the CRA, but we have not received the green cards back as yet.

What's next?
Why Chat
QUOTE (waynesworld @ Mar 11 2010, 03:39 PM) *
I received a response from the collection agency today and it says:

"Be advised that ****(the CA) has requested the deletion of the account placed by ****(the dr) account number xxxxxx from your credit. If you have any further questions, please feel free to contact me."

At the bottom of the letter, it states that "This is an attempt to collect a debt, any information obtained will be used for that purpose."

The other letters were sent to the CRA, but we have not received the green cards back as yet.

What's next?

It is obvious they folded. When the CRAs send the verification to the CA in response to your follow up letters they should not respond, or should respond with a deletion request.
waynesworld
QUOTE (Why Chat @ Mar 11 2010, 07:11 PM) *
It is obvious they folded. When the CRAs send the verification to the CA in response to your follow up letters they should not respond, or should respond with a deletion request.


Awesome!!! Thanks so much for your assistance!! The one and only bad mark on the credit report will be gone shortly.

You are incredible to do so much research and give so many help. Is there a website that we can contribute to?
Why Chat
QUOTE (waynesworld @ Mar 11 2010, 08:23 PM) *
QUOTE (Why Chat @ Mar 11 2010, 07:11 PM) *
It is obvious they folded. When the CRAs send the verification to the CA in response to your follow up letters they should not respond, or should respond with a deletion request.


Awesome!!! Thanks so much for your assistance!! The one and only bad mark on the credit report will be gone shortly.

You are incredible to do so much research and give so many help. Is there a website that we can contribute to?

Yes, thank you for asking.
If you scroll to the bottom of my website you will see the "contribution" section.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
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