QUOTE (JB1980 @ Nov 2 2009, 06:53 PM)

I wrote the CA a Pay for Delete letter for a settlement of 30% of the balance. They came back with this:
"Please deem this letter as an instrument of settlement between Americredit, it's agent Vengroff Williams & Associates, and John and Jane Doe."
"Upon clearance of funds amounting to $XXXX.XX said debt will be considered settled in full among all parties. Let it be known that John and Jane Doe will be released of any further liability on account #XXXXXXXX regarding the above referenced debt."
This is the discouraging info:
"A final receipt will print 10 days after receipt of funds and information for updating the credit agencies will then be forwarded to you."
--I haven't received a receipt, or any further correspondence from them, and they will not take my phone calls. I call and get dispatched to an operator, ask for the rep that I originally spoke to and always sent to voicemail, without a return call. I call and ask for their supervisor and get sent to their voicemail and still don't get a return call after leaving messages.
This not going to be easy as this is not a clear agreement for deletion. Verbal contracts are enforcable in most States. You could sue them in small claims court. You have a 50/50 chance of prevailing and the cost is very low. I would name them both in the suit. Before you file you will need to show the court that you made a reasonable attempt to resolve this before opting for small claims court. Therefore send a letter outlining the agreement as you understand it. Then ask them to honor the agreement. Given 30 days to respond. If they don't then take it to small claims court.